Phone: 1.877.967.4357 (Option 1) 8 AM to 6 PM EST, Monday to Friday
Governance & Compliance
Investment Planning Counsel encourages clients to speak to their Advisor about any concerns they may have regarding a financial product or service. If a matter cannot be resolved there, clients may contact their Advisor’s branch manager or the Compliance department at Investment Planning Counsel’s Head Office by email at
. The Compliance department investigates and responds to all issues initiated in writing (hard copy or by email).
Clients may also contact the Mutual Fund Dealers Association of Canada or the Ombudsman for Banking Services & Investment (OBSI).